Collection Information

If we arrange for your phone to be collected, we will send you a prepaid label from our selected courier. You need to follow the steps below to ensure the phone is collected.

  1. Make sure the phone(s) are properly packaged ready for transport.
  2. Securely attach the label to the packaging making sure it does not fail off in transit.
  3. Use the tracking number provided to track your shipment.

We will try our best to offer a collection window however not all couriers offer this service.